The Department of Education's fax number for the PSLF form and the Total and Permanent Disability (TPD) discharge application is 540-212-2415. Both current forms on StudentAid.gov list it, along with the mailing address P.O. Box 300010, Greenville, TX 75403. Borrower defense applications have no fax route, and income-driven repayment paperwork goes to your loan servicer.

This guide covers which Federal Student Aid forms you can fax, the verified number for each, the old numbers you should stop using, and the signature rules that decide whether a faxed form counts.

  • One verified fax line for PSLF and TPD, taken from the current official form PDFs
  • An outdated number to avoid: the MOHELA fax on older PSLF forms
  • What cannot be faxed, and where it goes instead

Table of Contents

Verified Federal Student Aid fax numbers

Verified November 2026 against forms and pages hosted on StudentAid.gov:

Form Fax number Mail to Source
PSLF & TEPSLF Certification & Application (exp. 01/31/2027) 540-212-2415 U.S. Department of Education, P.O. Box 300010, Greenville, TX 75403 PSLF form PDF
Total and Permanent Disability Discharge Application (exp. 02/28/2027) 540-212-2415 U.S. Department of Education - TPD Servicing, P.O. Box 300010, Greenville, TX 75403 TPD application PDF
Borrower defense to repayment No fax listed Online, or Federal Student Aid Information Center, P.O. Box 1854, Monticello, KY 42633 Borrower defense form PDF

StudentAid.gov's own PSLF Help Tool guide confirms the same 540-212-2415 fax for hand-signed PSLF forms. Both the PSLF and TPD forms list 1-888-303-7818 for help with the form. For borrower defense questions, the form points to the Borrower Defense Customer Contact Center at 1-855-279-6207.

Loan servicers and the Default Resolution Group. We have not published fax numbers for individual loan servicers or for defaulted loans, because we could not confirm current numbers on their official pages. Use the fax or address on your servicer's website or monthly statement, or on the letter the Default Resolution Group sent you.

Old numbers you will still find online

PSLF has changed hands several times, and old fax numbers outlived the arrangements behind them.

  • 866-222-7060 is MOHELA's fax. It is printed on an older PSLF form, still reachable on StudentAid.gov, that expired on 08/31/2023 and sends the form to MOHELA in Chesterfield, Missouri.
  • Blogs and school handouts from earlier years may list other servicer numbers for PSLF.

The quick check: look at the top of page 1. If your PSLF form shows an expiration date of 01/31/2027 and the Greenville, TX address, you have the current version. If it mentions MOHELA, download a fresh copy before you sign anything.

The number on your form or letter wins

The current form is the authority on where it goes. Fax numbers for student loan programs live in the "where to send" section of each form, and the Department updates those sections when processing moves.

The same logic applies to letters. If Federal Student Aid, your servicer, or the Default Resolution Group sent you a letter that names a fax number for your response, use the number on the letter. It routes to the team already handling your account.

How to fax a PSLF form or TPD application

  1. Download the current form from StudentAid.gov, or generate the PSLF form with the PSLF Help Tool.
  2. Complete every required field. On the PSLF form, your employer certifies your dates of employment and hours. On the TPD application, the certifying section is completed by your physician or other qualified professional, unless you qualify based on SSA or VA documentation.
  3. Sign by hand. StudentAid.gov says signatures on a manual PSLF form must be drawn by hand: ink on paper, or drawn with a mouse or stylus. Typed signatures are not accepted.
  4. Remove the instruction pages. The PSLF form says to omit pages 5-16 when mailing or faxing. The TPD application says to omit pages 10-19.
  5. Add identifiers to each page. Your name and the last four digits of your Social Security number on every page help keep a multi-page fax together.
  6. Fax to 540-212-2415 and save the confirmation.

If you do not own a fax machine, you can send a fax online for $2.99 per fax, with no subscription and no account. That suits a form you will send once or twice a year.

Why faxed forms get sent back

Most problems with faxed student loan forms trace back to a handful of causes:

  • Typed or pasted signatures. The PSLF form requires a hand-drawn signature, from you and from your employer's authorized official.
  • An expired form version. An old form sends your fax to the wrong place and may be rejected even if it arrives.
  • Incomplete employer section. Missing dates, an unchecked full-time box, or an unsigned employer certification stops processing.
  • Unreadable pages. Faint ink and grey photocopies degrade at fax resolution, especially on the signature line.
  • Assuming receipt. Check My Activity on StudentAid.gov a few days after you fax. If the form does not appear, call 1-888-303-7818 with the date and time on your fax confirmation.

Keep the confirmation with a copy of the exact pages you sent. If the Department asks you to resubmit, send the same signed document rather than signing a new one with a different date.

Fax your student loan forms now →

Frequently asked questions

What is the fax number for the PSLF form?

The current PSLF form on StudentAid.gov (expiration date 01/31/2027) says to fax it to 540-212-2415. The mailing address is U.S. Department of Education, P.O. Box 300010, Greenville, TX 75403.

Is 866-222-7060 still the PSLF fax number?

Not for the current form. 866-222-7060 is MOHELA's fax and appears on an older PSLF form that expired 08/31/2023. The current form lists 540-212-2415.

Can I fax a TPD discharge application?

Yes. The Total and Permanent Disability Discharge Application on StudentAid.gov lists fax 540-212-2415 and the mailing address U.S. Department of Education - TPD Servicing, P.O. Box 300010, Greenville, TX 75403.

Can I fax a borrower defense application?

The borrower defense form does not list a fax number. The Department recommends applying online at StudentAid.gov/borrower-defense, or mailing the paper form to P.O. Box 1854, Monticello, KY 42633.

Where do I fax an income-driven repayment form?

IDR applications are handled by your loan servicer, and most borrowers apply online at StudentAid.gov. If you need to send paper, use the address or fax number on your servicer's website or your latest statement, not a number from a third-party list.

Sources